Tereza Vssutova

IT Support Technician | Junior Network Engineer

Hoofddorp, NL.

About

Resolute technical professional with a strong foundation in Information and Communication Technology, complemented by hands-on experience in complex industrial automation, technical sales, and customer service. Leverages a proven problem-solving mindset and customer-centric approach to efficiently resolve hardware, system, and network issues. Eager to apply a diverse skill set in IT support roles requiring advanced hardware troubleshooting, system administration, and robust networking fundamentals.

Work

AAR Aircraft Component Services

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Aircraft Component Mechanic

Hoofddorp, North Holland, Netherlands

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Summary

Performed inspection, repair, and overhaul of pneumatic aircraft components, utilizing specialized test equipment and maintaining meticulous documentation.

Highlights

Executed comprehensive inspection, repair, and overhaul of critical pneumatic aircraft components, ensuring compliance with aviation standards.

Utilized specialized diagnostic test equipment to accurately identify faults and validate repair integrity, minimizing component downtime.

Adhered strictly to manual guidelines, electrical schematics, and standard repair procedures, maintaining high safety and quality standards in aviation.

Managed and maintained detailed recording documentation for all maintenance tasks, ensuring audit readiness and regulatory compliance.

Drent Techniek

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Technician

Netherlands

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Summary

Manufactured and maintained automatic product lines for galvanic procedures, assembled tanks using various welding techniques, and installed electrotechnical and pneumatic systems.

Highlights

Manufactured and maintained automated product lines for galvanic processes, optimizing production efficiency and output.

Assembled industrial tanks utilizing advanced hot air wire welding, extrusion, and polyfusion techniques, ensuring structural integrity.

Executed precision TIG and MIG MAG welding on metal and stainless steel components, meeting stringent quality specifications.

Installed and verified integration of electrotechnical and pneumatic systems, ensuring operational functionality based on technical documentation.

Caterpillar Work Tools Den Bosch

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Welder Robot Operator

Den Bosch, North Brabant, Netherlands

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Summary

Assembled product parts, programmed and operated welding robots, and performed troubleshooting and maintenance to improve performance.

Highlights

Assembled complex product parts following technical documentation, proficiently applying MIG MAG hand welding techniques.

Programmed, set up, and operated advanced welding robots, achieving consistent high-quality welds and increasing production speed.

Troubleshot and adjusted robot programs, enhancing operational performance and reducing downtime by optimizing processes.

Collaborated cross-functionally with engineers and programmers, contributing to process optimization and reliability improvements for manufacturing lines.

Conducted periodical maintenance and rigorous safety checks on robotic systems, extending equipment lifespan and ensuring compliance.

ASC Group Etten-Leur

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Welder Robot Operator

Etten-Leur, North Brabant, Netherlands

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Summary

Assembled various aluminum components, performed TIG aluminum manual welding, and operated robotic welding systems to meet quality standards.

Highlights

Assembled diverse aluminum components, performing precise TIG aluminum manual welding to meet exacting specifications.

Operated and maintained advanced robotic welding systems, consistently achieving quality standards and increasing production throughput.

Seko System

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Sales Representative (Technical Products)

Ostrava, Moravian-Silesian Region, Czechia

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Summary

Managed B2B sales for office equipment and document management software, providing client consultations and technical support.

Highlights

Managed B2B sales cycles for office equipment and document management software, contributing to revenue growth and client acquisition.

Led comprehensive client consultations, developed tailored technical proposals, and provided implementation support and training, ensuring client satisfaction.

Provided critical technical support and troubleshooting during deployment phases, resolving issues efficiently and minimizing disruption.

Comfor Stores

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Sales Specialist (Electrical Equipment)

Ostrava, Moravian-Silesian Region, Czechia

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Summary

Sold and configured computer hardware, performed diagnostics and warranty repairs, and managed inventory and order processing.

Highlights

Sold and configured diverse computer hardware, performing diagnostics and warranty repairs to ensure optimal product performance and customer satisfaction.

Managed comprehensive inventory and streamlined order processing using ERP i6, improving operational efficiency and accuracy.

Delivered direct customer technical support and basic network setup assistance, resolving issues and enhancing user experience.

The Way of Life

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Assistant Manager (Restaurant Operations)

Ostrava, Moravian-Silesian Region, Czechia

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Summary

Coordinated catering and events, managed inventory and logistics, and developed marketing presentations and projects.

Highlights

Coordinated successful catering events and managed comprehensive inventory and logistics, ensuring seamless operations and high customer satisfaction.

Developed and delivered compelling marketing presentations, contributing to the successful launch of new projects and revenue growth.

Education

Business Academy

Orlova, Moravian-Silesian Region, Czechia
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Diploma Information and Communication Technology (ICT)

Business Academy

Orlova, Czech Republic
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Information and communication technology

Languages

Czech

English

Dutch

Certificates

Safe Load Movement Certification

The Knowledge

Electric Pallet Truck and Stacker Operator

NEN3140 VOP Certification

ARBO Centrum

Basic Safety (VCA)

PlusPort

Skills

Hardware Support

PC assembly, component replacement, BIOS and firmware updates, peripheral configuration, Hardware troubleshooting, Diagnostics.

Workstation Deployment

Windows installation, driver management, imaging and provisioning, System administration.

Networking Fundamentals

TCP/IP, DHCP, DNS, VLAN basics, basic switch and router configuration, Network setup.

Network Troubleshooting

Cable testing, structured cabling, ping, traceroute, basic packet inspection.

Tools and Software

ERP i6, DMS concepts, remote support tools, MS Office, Operating systems.

Documentation and Compliance

Technical manuals, electrical schematics, NEN3140, VCA, Recording documentation, Safety records.

Manufacturing & Technical Operations

Aircraft component maintenance, Industrial automation, Welding (TIG, MIG MAG, hot air wire, extrusion, polyfusion), Robotic system operation, Process optimization, Quality control, Electrotechnical systems, Pneumatic systems.

Sales & Customer Service

B2B sales, Client consultations, Technical proposals, Customer technical support, Inventory management, Order processing.

Project Management

E-commerce project management, Website setup, Supplier coordination, Process improvement.

Projects

End-to-end E-commerce Project

Summary

Built and managed an online store, overseeing all aspects from website setup to customer service and supplier coordination.

Robotic Welding Process Optimization

Summary

Contributed to process optimization initiatives at Caterpillar, focusing on increasing robot uptime and improving weld quality for new product lines.